We Don't Overuse The Phrase: "The Customer Is Our Partner"
Everybody says it, some don't live up to it. Our references, professionalism and experience often get us in the door. In the end, it is our ability to perform that meets your expectations. We've worked in steel mills, locomotive construction facilities, hospitals, refineries and immaculate offices. What matters is we get the job done.
While we are working with you we'll engage your team so that they can build up confidence in our skills and build a process portfolio in which they can excel. A critical aspect of our processes involves the limitation and non-sharing of your critical intellectual property. We gaurantee that your trade secrets will never be shard in a future engagement.
Customer Success
04-17-2023
eForms Integration - eTitle
eTitle.com county integration expansion. eForms(XML) - MS 365 enhancements & expansion. New productivity & customer billing reports. MISMO 3.x applicable standards & integration available. Please watch your private sites and email notices.
eForms Integration - eTitle
eTitle.com county integration expansion. eForms(XML) - MS 365 enhancements & expansion. New productivity & customer billing reports. MISMO 3.x applicable standards & integration available. Please watch your private sites and email notices.
05-5-2023
Self-Service Platform
Redesign and addtional features added to the Self-Service products. Streaming Videos and Manuals available on April 2. Enhanced support available through May, 2023
Self-Service Platform
Redesign and addtional features added to the Self-Service products. Streaming Videos and Manuals available on April 2. Enhanced support available through May, 2023
06-01-2023
Two Step Verification
Human Resource and Law Forms customers: Two-step-verificanion enhancements for Apple IOS 16 platforms. Watch your email for instructions.
Two Step Verification
Human Resource and Law Forms customers: Two-step-verificanion enhancements for Apple IOS 16 platforms. Watch your email for instructions.
Customer Partnerships
eTitle.com
Workflow Design and Management
Building a portfolio of business processes is an involved effort. Interviews with current staff, existing customers, suppliers, contractors and some ex-customers help provide input when determining what does and does not work. Modeling prototype business processes uncovers simple changes that can be immedately implemented.
Often, a new set of eyes or a new set of questions solves problems that have been defined by territories, misconceptions, statutory changes or technology limitations. Budgeting for change is another concern. A company with a $30k budget to be spent over a 6 month period will not be provided with a $500k solution with an annual maintenance commitment of $100K. It is important that we remain within the scope of the engagement and effectively manage change and scope creep.
Building a portfolio of business processes is an involved effort. Interviews with current staff, existing customers, suppliers, contractors and some ex-customers help provide input when determining what does and does not work. Modeling prototype business processes uncovers simple changes that can be immedately implemented.
Often, a new set of eyes or a new set of questions solves problems that have been defined by territories, misconceptions, statutory changes or technology limitations. Budgeting for change is another concern. A company with a $30k budget to be spent over a 6 month period will not be provided with a $500k solution with an annual maintenance commitment of $100K. It is important that we remain within the scope of the engagement and effectively manage change and scope creep.